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Moving your water account is simple.
- Inform your current water supplier of your moving date providing a forwarding address for your final bill.
- Inform the supplier of your new home of your move date.
- Check water meter readings at both address (if water meter is present).
You will need the full postcode of your new address to set up your account. To make things simple we’ve listed the water companies by region below.
Check your water meter
If you have a water meter, make sure you take a reading on the day you move out. Call the water company before you move into the new property to find out if it has a water meter - they will also tell you where it is located.
Water meters allow you to be charged on what you actually use rather than an estimated usage. If you would like a water meter fitted at your address call your new water company for details.
Find your water company
South East
Southern Water Services Ltd : Southern Water provides water supply and wastewater treatment services across Kent, East and West Sussex, Hampshire and the Isle of Wight.
Three Valleys Water Plc : Woking, Weybridge, Staines, Amersham, Hemel Hempstead, St Albans, Hatfield, Luton, Stanstead, Epping.
Thames Water Utilities Ltd : Greater London, Herfordshire, Surrey, Oxfordshire, Buckinghamshire and parts of Kent, Essex, Wiltshire and Hampshire.
Mid Kent Water Plc : Maidstone and Ashford areas
Sutton & East Surrey Water Plc : Gatwick, Dorking, Leatherhead, Edenbridge, Horley,
South East Water Plc : Kent, Sussex, Surrey, Hampshire and Berkshire.
South West
Bristol Water Plc : Bristol, Portishead, Clevedon, Weston Super Mare, Burnahm on Sea, Midsomer Norton, Frome Wells, Shepton Mallet, Street, Glastonbury, Chipping Sodbury.
South West Water Ltd : Cornwall, Devon, small areas of Somerset, Dorset,
Wessex Water Services Ltd : Dorset, Somerset, Bristol, most of Wiltshire and parts of Gloucestershire and Hampshire.
Portsmouth Water Plc : Portsmouth and environs
Cholderton & District Water Company Ltd : Cholderton & District
East
Anglian Water : Norfolk, Suffolk, Lincolnshire, Cambridgeshire, Rutland and parts of Essex, Bedfordshire, Leicestershire and Northamptonshire.
Cambridge Water Company Plc : South Cambridgshire, St Ives, Papworth Everard, Gamlingay, Waterbeach, Ramsey, Linton.
Essex & Suffolk Water : Chelmsford, Southend, Tilbury, Barking, Romford, Basildon, Adleburgh, Southwold, Barsham, Lowestoft, Great Yarmouth.
Tendring Hundred Water Services Ltd : The Tendring Peninsula
Central
South Staffordshire Water Plc : West Midlands, South Staffordshire and South Warwickshire.
Severn Trent Water Ltd : Derbyshire, Nottinghamshire, Staffordshire, Shropshire, Worcestershire, Birmingham and the Black Country, and parts of Herefordshire, Montgomeryshire and Radnorshire.
North East
Northumbrian Water : Co Durham, Tyne and Wear, Northumberland, Cleveland, Newcastle, Alnwick, Durham, Hartlepool, Middlesborough.
Yorkshire Water Services Ltd : Yorkshire.
Hartlepool Water : Hartlepool and surrounding areas.
North West
United Utilities Water Plc : Cumbria, Lancashire and Manchester and Cheshire, small part of North Derbyshire.
Dee Valley Water Plc : Chester and North East Wales and North West England.
Wales
Dwr Cymru Cyfyngedig Welsh Water : Most of Wales, with the exception of Montgomeryshire, Radnorshire and parts of Becknock.
Northern Ireland
Northern Ireland Water Service : Northern Ireland.
More about water companies
For any complaints or more information about your water company visit the water and sewage works watchdog www.ofwat.gov.uk


